The only thing worse than the customer service is the actual dentistry. After a "full exam" my wife returned to have 6 cavities filled and uponing arriving home discovered another very visible cavity that had been ignored. The next day the dentist told her it was a new cavity. When I went to speak to them no one would talk to me and they sent a receptionist to relay their message that was essentially that they would not do anything to fix their oversight. This place herds customers in like cattle and operates on quantity not quality. I wouldn't recommend Crystal Dental to anyone.